If You Believe Navient Has Mishandled Your Student Loan Repayments, Here's What to Do

If You Believe Navient Has Mishandled Your Student Loan Repayments, Here's What to Do

Feb, 2nd 2017

Do you have student loans? If so, there's a decent chance that Navient, the largest student loan servicing company in the country, is servicing at least one of them. (Navient, formerly part of Sallie Mae, services federal student loans as well as private ones.) If yours is among the 12 million loans this company is servicing, there's a decent chance it has cheated you, according to Illinois, Washington, and the U.S. Consumer Financial Protection Bureau (CFPB), all of which are suing the student loan giant. What did Navient do wrong?

Lawsuits point to borrowers who paid off their loans, only to have those payments get "lost" by the company. They saw their balances grow to huge amounts on loans they thought they were done with. In other cases, borrowers who...

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